Conditions of


Article 1 - Application of Conditions of


These Conditions of Use are entered into SKINCOVERSHOP and any natural or legal person wishing to make a purchase on the website "" only in France. SKINCOVERSHOP agrees to comply with all the provisions of the Consumer Code relating to the sale online.


Information of the website "" for catalogs, photographs, price lists, comments, etc ... are only indicative at time "T" and may be changed without notice by the seller.

The mere fact of placing an order or accepting an offer from the website "" has the unconditional acceptance of these Conditions of Sale.

These can be modified at any time and without notice, changes are then applied to all subsequent orders.

SKINCOVERSHOP may occasionally need to modify certain provisions of the Terms and Conditions of Sale, as we absolutely recommend the buyer to read these terms and conditions before each validation control.


The buyer is fully aware that its agreement on the content of these General Terms and Conditions does not require physical or electronic signature of this document, to the extent that the buyer wishes to order the products presented in the context of shop "" The buyer is deemed to accept without reservation all the provisions contained in these General Conditions of Sale.


Article 2 - Control:


2.1: Identification of prior user

To place an order on the website "", the user must identify with their email address and password. To first order, the user must therefore follow the account creation procedure indicated on the website ""

In case of lost or forgotten password, the user will be able to reapply by going to his account and clicking on "Forgot your password? ". He will receive a new password to the email address he provided during registration.

We invite you to contact us by email via the "Contact Us" for any request to unsubscribe to the site ""

2.2: Description of products

The products covered by these General Conditions include those on the website "" Products are described and presented with the greatest possible accuracy. The main characteristics of products are shown in the product information, generally containing a photograph of the product and describing its features. The photographs in this catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to colors. These photographs illustrate the text to support the products do not enter the contractual field. If errors are, in no event shall SKINCOVERSHOP could not be committed. Our suppliers may change without notice the composition of the products. SKINCOVERSHOP is entitled at any time to update, improve specifications, photographs or withdraw from the sale of its products.

2.3: Availability of products

The offers presented on "" are valid within the limits of available stocks from our suppliers. If an item is not available due to an error of stock or due to several simultaneous orders of the same product, we will inform you by email within 48 hours and you specify a timeout for receiving The procedure to be followed for an exchange or refund.

In case of unavailability of partial products of the same order, SKINCOVERSHOP will need to split the order. Thus the products are sent in first and the buyer will be informed of the waiting period for the product (s) (s) remaining. Moreover, SKINCOVERSHOP can offer a quality product and an equivalent price. The buyer will have the option to exchange the product, wait for its availability or request a refund of monies paid.

2.4: Registration and confirmation of the order

The user places an order online from the product catalog. Once the basket validated, the user must accept these Terms and Conditions, address and choose shipping method, and then confirm the payment, this last step formalizing the sale contract between the user and SKINCOVERSHOP. Any order implies acceptance of the prices and descriptions of products available for sale. SKINCOVERSHOP acknowledge receipt of the order in its validation by sending an e-mail.

In case of quotation, the offer will remain valid for seven days unless otherwise stipulated brought on it. French is the only language offered for the conclusion of the order.

At each validation control, the user will be directed to his account recalling the contents of the order. The order will be permanently stored information after the various information and final validation. When you save the order by selecting a payment method, the sale is deemed completed.

The validation of the purchaser under the order constitutes an electronic signature which has value between the parties, a handwritten signature. (Act No. 2000-230 of 13 March 2000 adapting the law of evidence and information technologies related to electronic signatures, Article 1316-1 of the Civil Code, relating to electronic signature).

SKINCOVERSHOP reserves the right to cancel or refuse the order from a buyer with whom there is a dispute over payment, incorrect address or other problem with the user account.


Article 3 - Price:

The prices listed on the website "" are in euro (€), excluding delivery (unless exceptional operation specified in the confirmation of the order). The amount of delivery charges will be specified in the user's cart before confirming the order.

The prices listed on your order after its validation and registration are firm and final. The product offers and prices are valid until they are visible on the site. Thus, if prices fall after your order, we can not in any way compensate you for the difference. However, if prices rise, we are committed to deliver you the price determined on the date of the order.


Prices are in Euros. Payment of the full price must be made when ordering. At no time, payments can not be considered as a deposit or deposits. The receipt of the full amount of the order will be made at the time of validation of the order in the case of payment by credit card or Paypal.



Article 4 - Payment terms:

Payment is made, unless special provisions on the website SKINCOVERSHOP:

- By credit card (Credit card, Visa, Mastercard)

Credit card transactions are completely secure with Sherlock's service LCL. The amount of your order is debited when you place your order online and once the authorization to debit your card obtained from the competent national payment centers.

- By PayPal:

With or without a PayPal account, you can adjust the amount of your shopping cart via the secure PayPal system.

- By Cheque bank:

For payment by check, it must be issued by a bank domiciled in France or Monaco. In addition, the recipient of the order must be the account holder on the check. The check must be made payable to THE AGE GROUP Sas. It is addressed to THE AGE GROUP, Customer Service, 24 Rue Morère, 75014 Paris.


1 piece of ID is required for all payments by check.

2 pieces of identification are required for payment by check suoperieur from 150 €

The collection is made upon receipt of the check, knowing that agrees to send your order within 3 working days of the receipt of your check from our bank partner and LCL.


Items ordered are then reserved 5 days of the order date. After this period, if the check is received corresponding reserves the right to cancel the customer's order. The check will be returned upon receipt then.


Check company / association

Check company: KBIS less than 6 months + photocopy CNI Manager

Check association Articles of Association CNI + photocopy of the President or Treasurer


Only the following pieces of identification are accepted:

National Identity Card (only new)

License (in the case of an order for 150 € and above)


Resident Card


Article 5 - Delivery:

The products are delivered to the address indicated by the buyer when ordering. Must verify the completeness and adequacy of information he provides.

If the ordered items are "in stock" products are shipped within 2 days (working) unless otherwise stated.

These times are given in days as a guide and should be considered once the order is confirmed. A delay in delivery can not give any right to any compensation or penalty whatsoever.



5.1: Shipping


Product prices are quoted in euros all taxes included. They take account of VAT and any discounts applicable on the date of the order.


Orders are shipped by post with tracking. So you can track your parcel with a number that will be assigned via email when your order ships.


Prices are excluding shipping costs (postage, packaging and manufacture according to the package amounts applicable). The amount of delivery charges will be specified on the order before confirming the order.

Of the amount of an order reaches € 70, shipping costs will be borne by SKINCOVERSHOP.

If one or more taxes or contributions, including environmental, came to be created or modified up as down, this change will be reflected in the selling price of the products present on the Website and the various sales support.

However, a price can not be changed once the order of the User validated.


5.2: Parcel lost or damaged


For any complaint, please contact us by going under "Contact Us" section of our website ""


Damaged package:

All claims for defective merchandise must be made with SKINCOVERSHOP either by email or telephone within 48 hours of receipt of your order.


Refer to section 6 "Right of withdrawal and return" of these General Conditions for terms of return.


CAUTION: We recommend our customers to make reservations if the parcel is defective at the time of delivery.



Parcel lost:

All orders are shipped via Parcel with tracking, which allows us to track the delivery of packages. However, we invite you to notify us of any delay in delivery than seven days to enable us to initiate a survey of La Poste. Investigation times may vary up to three weeks.


If during the period of investigation, the parcel is found, it is sent directly to your place of delivery specified in the order. During the investigation period, no refund or return of goods have no replacement will be made. Express agreement, an event of force majeure preventing the delivery can be attributed to SKINCOVERSHOP.


Are considered as cases of force major or exceptional events by law the Lock-Out, strike, work stoppage or partial in SKINCOVERSHOP or its suppliers or service providers, epidemic, war, requisition, fire, flood, interruption or delay in transportation, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of goods, etc.. The seller is relieved of all responsibility in the delivery.


Article 6 - Right of withdrawal and return

6.1 Right of withdrawal

The right of withdrawal is only available to individuals, it does not apply in any case to a professional or a holder of a SIREN number, according to the law.

(Under the conditions laid down in Articles Article L121-20 et seq, as amended by Law No. 2005-841 of July 26, 2005 - art. 3 Official Journal of 27 July 2005 of the Consumer Code and under the distance selling The buyer has a cooling off period of seven days.)


The period mentioned short receipt of the order. When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the first following working day.

The buyer must return the goods in their original condition and packaging. Any return of goods requires an authorization is obtained via the "Contact Us" web site "" The return of goods is at the expense and risk of the purchaser. This right of withdrawal is without penalty, except the cost of returns as shown above.



6.2: Returns


Return Policy:

Products must be returned with a mandatory copy of the invoice. They must be intact, complete and packed in the original packaging.


How to proceed? :

For any complaint, we invite you to contact us by visiting the "Contact Us" section of our website.

All claims for defective goods delivered to an inaccuracy in the quantities or their reference against the accepted offer must be made to the customer service SKINCOVERSHOP within 72 hours after receipt of your order.

Failing agreement to return the goods will be returned at your expense and risk, cost of transportation, storage, handling at your expense.


The buyer after obtaining the agreement of return within 48 hours to make the return of defective goods in SKINCOVERSHOP.


The cost of return:

The cost of return via La Poste in case of withdrawal or exchange shall be borne by the purchaser.

Costs incurred for the return of faulty goods are the responsibility of SKINCOVERSHOP.

In the case of an error on our part, return shipping costs are the responsibility of SKINCOVERSHOP.



Assuming the exercise of the right of withdrawal, the buyer has the option of requesting either a refund of monies paid, or the exchange of products.

SKINCOVERSHOP will reimburse the user who has exercised his right to withdraw the money as soon as possible and no later than 30 days following the exercise of the right of withdrawal.

SKINCOVERSHOP reimburse the buyer returned products, except for the return costs are the responsibility of the buyer except in the case of a defective product.


The refund will be made via the payment method used for purchase.

- Credit card still valid: the refund will be made to the account attached to the card.

- Paypal: if the Paypal account is still active, the refund will be made directly to the Paypal account.


The refund or credit any amount to receipt of goods which the dispute has been duly recognized and accepted by SKINCOVERSHOP.



SKINCOVERSHOP is in no way responsible for any wear and tear of its products, improper use or lack of maintenance, or the damage caused by causes external to the product. It is clearly evident that the returned product has been subject to misuse, lack of maintenance or any other reason amounts to a misuse unintentional or the return will not be accepted and you will automatically be returned at your expense and risk.


In the event of litigation or dispute, only French law in force shall apply.


Article 7 - Ownership


Pursuant to Law n ° 80-335 of 12 May 1980 on the effects of retention of title clauses in contracts of sale, the goods to be delivered and invoiced to the buyer remain the property until payment SKINCOVERSHOP full price. Failure to pay may result in claims for goods SKINCOVERSHOP, restitution is immediate and the returned goods at the expense and risk of the purchaser.


Article 8 - Intellectual Property


All elements of the website "" whether visual or audio, text, layouts, illustrations, photographs, documents and other items, including the underlying technology are protected by copyright copyright, trademarks and patents. They are the exclusive property of SKINCOVERSHOP. Thus, none of the documents from the website "" can not be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way whatsoever.

Any copy, adaptation, translation, representation or modification of all or part of the site is strictly prohibited without the prior written consent of SKINCOVERSHOP. Any reproduction, even partial, of the elements of SKINCOVERSHOP website without written permission from us is prohibited, in accordance with the law n ° 57-298 of 11 March 1957 on literary and artistic property, as amended by Law No. 2009 -669 June 12, 2009 - art. 21 of the Code of Intellectual Property. Except as provided for in Article L122-5 of the Code and constitutes an infringement punishable under the Penal Code.

However, it is possible to download a copy of the documents on a computer for personal use of the user and only for non-commercial purposes, provided the user does not change the information and it keeps intact all copyright and other proprietary notices. The modification of these documents or their use for any other purpose constitutes an infringement of intellectual property rights.


Article 9 - Information and Freedom


When you visit our website "", we can request information through questionnaires, forms, and particularly when creating your account, necessary to place an order. This information is intended to SKINCOVERSHOP, responsible for processing your orders, manage your account, market research and statistics in order to provide you with the most appropriate offers, monitoring the quality of our services and prospecting commercial.

The information requested to the buyer are required to process the order and will be communicated to suppliers SKINCOVERSHOP contractual partners involved in the execution of this command. Through us, you may want to receive commercial offers from partner companies. If you do not wish to receive them, just contact us in our "Contact Us" to oppose such disclosure or to exercise your rights with regard to information about you contained in the files SKINCOVERSHOP.


Pursuant to Law No. 78-17 of 6 January 1978 relating to computers, files and freedoms, Consolidated version May 14, 2009, you have the right to oppose (Article 26), access rights (Articles 34 to 38) and rectification rights (Article 36) of the data concerning you. Thus, you can require to be rectified, completed, clarified, updated or deleted information about you which is inaccurate, incomplete, ambiguous, outdated or whose collection, use, disclosure or storage is prohibited.


Article 10 - Computer Issues


The buyer knows the characteristics of the Internet computer network including the possibility of interruption binding, server failures, electrical problems or other (the list is not exhaustive). SKINCOVERSHOP not be held responsible for the consequences of such events and will be released from any obligation to the purchaser. No claim may be entitled to any compensation or penalty whatsoever.


Article 11 - Signature and evidence


Providing online credit card number and the final validation of the order valid proof of the completeness of said order in accordance with the law of 13 March 2000 and will be worth due amounts incurred by the seizure of products appearing on the control.

This confirmation signature and express acceptance of all transactions on the website "" However, in case of fraudulent use of his credit card, the user is prompted from the finding of such use, contact the bank and inform us as soon as possible via our "Contact Us".

The records stored in computer systems SKINCOVERSHOP and its partners will be considered as evidence of orders and payments between the parties.


Article 12 - Responsibility


SKINCOVERSHOP has an obligation of result for all stages from order to payment. Therefore, SKINCOVERSHOP undertakes to describe with great accuracy the products sold on its website "" However, the responsibility SKINCOVERSHOP not be liable in the event of breach of its obligations would be due to an unforeseeable and insurmountable third contract is a case of force majeure as defined by French law.

In addition, the responsibility SKINCOVERSHOP not be held liable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses. No claim may be entitled to any compensation or penalty whatsoever.


Article 13 - Applicable Law


Registers and computerized SKINCOVERSHOP will be considered by the parties as proof of communications, orders, payments and transactions between the parties, unless proven otherwise.

All different on training, execution and termination of contractual obligations between the parties can not lead to a settlement will be subject to French law.

These Conditions of the website "" are subject to French law and in no case does SKINCOVERSHOP guarantee compliance with local laws would apply to you, when you go to the website from other countries.