The products are delivered to the address indicated by the buyer when ordering. Must verify the completeness and adequacy of information he provided.
If the ordered items are "in stock" products are shipped within 7/8 days (working) unless otherwise stated.
These times are given in days as a guide and should be considered once the order is confirmed. A delay in delivery can not give any right to any compensation or penalty whatsoever.
Product prices are quoted in euros all taxes included. They take account of VAT and any discounts applicable on the date of the order.
Orders are shipped by post with tracking. So you can track your parcel with a number that will be assigned via email when your order ships.
Prices are excluding shipping costs (postage, packaging and manufacture according to the package amounts applicable). The amount of delivery charges will be specified on the order before confirming the order.
Slices prices shipping cost (Europe):
- From 0 g to 50 g - € 4.87 shipping charge
- From 50 g to 100 g - € 5.09 for shipping charges
- From 100 g to 250 g - € 7.19 for shipping charges
- From 250 g to 500 g - € 9.29 for shipping charges
- From 500 g to 750 g - € 10.29 for shipping charges
- From 750 g to 1000 g - € 12.49 for shipping charges
- From 1000 g to 2000 g - € 15.59 for shipping charges
Slices prices shipping cost (World):
- From 0 g to 50 g - € 5.19 shipping charge
- From 50 g to 100 g - € 5.74 for shipping charges
- From 100 g to 250 g - € 8.69 for shipping charges
- From 250 g to 500 g - € 10.49 for shipping charges
- From 500 g to 750 g - € 12.39 for shipping charges
- From 750 g to 1000 g - € 13.99 for shipping charges
- From 1000 g to 2000 g - € 19.94 for shipping charges
Of the amount of an order reaches € 70, shipping costs will be borne by SKINCOVERSHOP.
If one or more taxes or contributions, including environmental, came to be created or modified up as down, this change will be reflected in the selling price of the products present on the Website and the various sales support.
However, a price can not be changed once the order of the User validated.
Parcels lost or damaged
For any complaint, please contact us by going under "Contact Us" section of our website "www.skincovershop.com."
All claims for defective merchandise must be made with SKINCOVERSHOP either by email or telephone within 48 hours of receipt of your order.
Refer to section 6 "Right of withdrawal and return" of these General Conditions for terms of return.
CAUTION: We recommend our customers to make reservations if the parcel is defective at the time of delivery.
All orders are shipped via Parcel with tracking, which allows us to track the delivery of packages. However, we invite you to notify us of any delay in delivery than seven days to enable us to initiate a survey of La Poste. Investigation times may vary up to three weeks.
If during the period of investigation, the parcel is found, it is sent directly to your place of delivery specified in the order. During the investigation period, no refund or return of goods have no replacement will be made. Express agreement, an event of force majeure preventing the delivery can be attributed to SKINCOVERSHOP.
Are considered as cases of force major or exceptional events by law the Lock-Out, strike, work stoppage or partial in SKINCOVERSHOP or its suppliers or service providers, epidemic, war, requisition, fire, flood, interruption or delay in transportation, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of goods, etc.. The seller is relieved of all responsibility in the delivery.
Returns and right of withdrawal
Right of withdrawal
The right of withdrawal is only available to individuals, it does not apply in any case to a professional or a holder of a SIREN number, according to the law.
(Under the conditions laid down in Articles Article L121-20 et seq, as amended by Law No. 2005-841 of July 26, 2005 - art. 3 Official Journal of 27 July 2005 of the Consumer Code and under the distance selling The buyer has a cooling off period of seven days.)
The period mentioned short receipt of the order. When the seven-day period expires on a Saturday, Sunday or a holiday or holiday, it is extended until the first following working day.
The buyer must return the goods in their original condition and packaging. Any return of goods requires an authorization is obtained via the "Contact Us" web site "www.skincovershop.com." The return of goods is at the expense and risk of the purchaser. This right of withdrawal is without penalty, except the cost of returns as shown above.
Products must be returned with a mandatory copy of the invoice. They must be intact, complete and packed in the original packaging.
How to proceed? :
For any complaint, we invite you to contact us by visiting the "Contact Us" section of our website.
All claims for defective goods delivered to an inaccuracy in the quantities or their reference against the accepted offer must be made to the customer service SKINCOVERSHOP within 72 hours after receipt of your order.
Failing agreement to return the goods will be returned at your expense and risk, cost of transportation, storage, handling at your expense.
The buyer after obtaining the agreement of return within 48 hours to make the return of defective goods in SKINCOVERSHOP.
The cost of return:
The cost of return via La Poste in case of withdrawal or exchange shall be borne by the purchaser.
Costs incurred for the return of faulty goods are the responsibility of SKINCOVERSHOP.
In the case of an error on our part, return shipping costs are the responsibility of SKINCOVERSHOP.
Assuming the exercise of the right of withdrawal, the buyer has the option of requesting either a refund of monies paid, or the exchange of products.
SKINCOVERSHOP will reimburse the user who has exercised his right to withdraw the money as soon as possible and no later than 30 days following the exercise of the right of withdrawal.
SKINCOVERSHOP reimburse the buyer returned products, except for the return costs are the responsibility of the buyer except in the case of a defective product.
The refund will be made via the payment method used for purchase.
- Credit card still valid: the refund will be made to the account attached to the card.
- Paypal: if the Paypal account is still active, the refund will be made directly to the Paypal account.
The refund or credit any amount to receipt of goods which the dispute has been duly recognized and accepted by SKINCOVERSHOP.
SKINCOVERSHOP is in no way responsible for any wear and tear of its products, improper use or lack of maintenance, or the damage caused by causes external to the product. It is clearly evident that the returned product has been subject to misuse, lack of maintenance or any other reason amounts to a misuse unintentional or the return will not be accepted and you will automatically be returned at your expense and risk.
In the event of litigation or dispute, only French law in force shall apply.